Effective Date: 03/10/2026
Privacy Policy
1. Who We Are
We are Bigbignova Jewelry, operating the website https://bigbignovajewelry.com (the “Site”). We use the Woodmart WordPress theme (by XTemos Studio) and WooCommerce for our lab-grown diamond and custom jewelry e-commerce services.
2. Scope
This policy applies to all personal data collected via the Site, including data collected by:
- WordPress core
- WooCommerce (orders, payments, shipping)
- Woodmart theme (cookies, browsing preferences, recently viewed products)
- Third-party plugins (payment gateways, analytics, marketing)
3. Data Collected by Woodmart Theme
The Woodmart theme collects non-personal, browsing-related data via cookies to improve your experience:
- shop_per_page: Your preferred number of products per page
- shop_per_row: Your preferred number of product columns
- shop_view: Grid/list view preference
- woodmart_recently_viewed_products: List of products you viewed
- Basic device and browser information for theme functionality
This data is not used for marketing and is stored locally in your browser.
4. Data We Collect (WooCommerce & Site)
4.1 Personal Information
- Name, email, phone, shipping/billing address
- Account login details (if you register)
- Order details: diamond specifications, custom design requests, engraving, order history
4.2 Payment Data
Payment details are processed securely by our designated payment gateway; we do not store full card numbers.
4.3 Automatically Collected Data
- IP address, browser type, device info
- Cookies (essential, functional, analytics)
- Site usage and navigation data
5. How We Use Your Data
- Process and fulfill your lab-grown diamond/jewelry orders
- Provide customer support and order updates
- Personalize your shopping experience (via Woodmart preferences)
- Send transactional emails (order confirmations, shipping)
- Send marketing emails (only with your explicit consent; you may opt out anytime)
- Comply with legal obligations and prevent fraud
6. Data Sharing
We share data only with:
- WooCommerce & Woodmart: For site functionality
- Payment processors: Our designated payment gateway provider(s)
- Shipping carriers: DHL, FedEx, etc.
- Legal authorities: When required by law
We do not sell your personal data to third parties.
7. Your Rights (GDPR/CCPA)
You may:
- Access, correct, or delete your personal data
- Withdraw consent for marketing
- Request data portability
- Object to processing
Contact us at nova19939361086@outlook.com to exercise these rights.
8. Data Security
We use SSL encryption, secure servers, and access controls to protect your data. Woodmart and WooCommerce follow industry security standards.
9. Cookie Policy
We use essential, functional (including Woodmart), and analytics cookies. You may manage cookie preferences via the Cookie consent bar at the bottom of the Site or your browser settings.
10. Changes to This Policy
We may update this policy. Changes will be posted on this page with a new effective date.
11. Contact Us
Data Protection Officer
Email: nova19939361086@outlook.com
Address: Yufa Guoyuan No.9 Courtyard, Airport District, Zhengzhou City, Henan Province, China